Frequently asked questions

VetVault is a pet health app for iPhone and Android that explains your cat's or dog's lab results in plain language and keeps every health record (vaccinations, medications, vet visits, weight, symptoms) in one place, with reminders.

In the app, go to Home, Add Lab Result, choose Log Completed Test and add a photo or PDF of the report. Save it and tap Analyze with AI. You get every value with its reference range, highs and lows flagged, a plain-language summary and suggested follow-up.

Complete blood counts, chemistry panels (kidney values such as creatinine, BUN and SDMA, liver enzymes, glucose, proteins, electrolytes), thyroid T4, fructosamine and urinalysis. It also reads vet visit documents.

No. VetVault explains what a report says and helps you prepare questions. Diagnosis and treatment decisions belong to your veterinarian, who also knows the examination findings and your pet's history.

Yes. It works for cats, dogs and other pets. Our guides focus on cats because cats with kidney disease, hyperthyroidism and diabetes are where lab tracking helps most.

Free: unlimited pets and records, reminders, routines, symptoms, weight, expenses with CSV export, family sharing, one AI lab analysis, one vet-visit document analysis, one AI symptom report and three AI chat messages a day. Premium adds unlimited AI analysis, PDF reports for your vet, up to 100 chat messages a day and AI health reminders.

In the US, $6.99 a month, $49.99 a year or $149 once for lifetime access. Local prices are shown in the app.

In your Apple ID subscription settings on iPhone, or in Google Play subscriptions on Android, at least 24 hours before the period ends.

English, Turkish and Romanian. AI explanations are written in the language you use the app in, even if the lab report is in another language.

Yes. Invite family members or a pet sitter from the pet's settings and everyone sees and updates the same records.

They are stored with your pet's record. To create an explanation, the document is sent through our server to Google's Gemini AI. We do not sell your data and there are no ads. Details are in our Privacy Policy.

Yes, in guest mode on one device, but data in guest mode is not backed up. Create an account to sync across devices and keep your records safe.

In the app, open Settings and choose Delete Account. Your account and all of its data are deleted. Instructions are also on our account deletion page.

Owner-entered vaccinations, conditions, medications, vet visits, lab results, weight and symptoms for a chosen period. See the page for veterinarians for details.