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Delete Your Account

⚠️
This action is permanent

Deleting your account will immediately and permanently remove all your data. This cannot be undone.

What Gets Deleted

When you delete your account, the following data is permanently removed:

  • All pet profiles and photos
  • Health records (vaccinations, medications, vet visits)
  • Weight tracking and symptom logs
  • Routines and expenses
  • All documents and attachments
  • Your account information and preferences

How to Delete Your Account

You can delete your account directly from the VetVault app:

  1. Open VetVault on your device.
  2. Go to Settings (gear icon in the bottom navigation).
  3. Scroll down and tap Delete Account.
  4. If you have pets shared with other users, select a new owner for each shared pet.
  5. Type DELETE to confirm.
  6. Tap Delete My Account and confirm the final prompt.

Shared Pets

If you share pet profiles with other users, you will be asked to transfer ownership before deletion. The new owner will retain full access to that pet's records.

Need Help?

If you are unable to access the app or need assistance deleting your account, contact us at:

support@vetvault.app

Please include the email address associated with your account. We will process your request within 48 hours.

VetVault

VetVault organizes your pet’s health records and explains lab results in plain language. It does not diagnose or treat. Always talk to your veterinarian, and contact them straight away in an emergency.

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